Premium Customer Service:
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We take pride in providing the highest quality products at very competitive prices.
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Our promise is to deliver products to you as quick as possible and in the most cost effective manner. In short, we will make your buying experiences with us the fast, easy and wonderful ones.
Guarantee:
Easy Returns & Exchanges:
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The products warranty period is defined as the period between manufacture date and expiry date marked on the products;
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Products may be returned or replaced subject to product defects only within the warranty period. Under this condition, the customer is entitled to returning the goods to the supplier with full refund or requesting for replacement with the shipping cost from the suppliers location to the customers at the suppliers expenses during the valid warranty period;
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Returns and replacements will be honored after inspection (to verify the suppliers products series codes and to confirm the defectiveness) by the supplier on claimed defective products;
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If goods are returned within 7 days from invoice date, 15% restocking charges will be apply and postage will not be refund, customer have to pay return postage.
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Pertaining to the above clause,the customer may be required to send the sample of defective products (or some photos) to the suppler for the purpose of inspection;